If an organization fails to follow their own policy on a report of?
Youd be crazy to get legal advice from Quora, but generally, government agencies are immune to suits for failing to protect you. The government couldnt do its work if any mistake or omission got them sued out of business. Sort of the same way that doctors wouldnt exist if they could be successfully sued anytime a patient died. Its more complicated than this, and there are exceptions. I suggest you ask a lawyer for advice based on your personal situation.